Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect minimal information necessary to provide our services:

Email address — used for order tracking and communication.
Social media URLs — the links you provide for service delivery.
Payment information — processed securely by third-party payment providers (NOWPayments, Hoodpay). We do not store card numbers or cryptocurrency wallet addresses.
IP address — used for rate limiting and fraud prevention.

2. How We Use Your Information

Process and deliver your orders.
Send order status updates to your email.
Prevent fraud and abuse.
Improve our services.

3. Data Sharing

We do not sell, rent, or share your personal information with third parties except:

Payment processors — to process your payments securely.
Service providers — to fulfill your orders (only the social media URL is shared, never your email or personal data).
Legal requirements — if required by law or to protect our rights.

4. Data Security

We use industry-standard security measures to protect your information. Passwords are hashed with salt. All communications are encrypted via HTTPS. Payment data is handled exclusively by PCI-compliant third-party processors.

5. Cookies

We use minimal cookies for essential functionality (session management, language preference). We do not use tracking cookies or third-party analytics that collect personal data.

6. Data Retention

Order information is retained for up to 12 months for support and refill purposes. Account data is retained as long as your account is active. You may request deletion of your data at any time by contacting support.

7. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Withdraw consent for data processing.

8. Children

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revisión date.

10. Contact

For privacy-related questions, contact us via Telegram or email at support@klikaylo.dev.